Frequently Asked Questions
Take a look at the questions we get asked the most
We can provide treatment for a range of conditions, including weight management, travel health, minor infections, skin conditions, ear health, and more. Our pharmacist prescribers can issue prescriptions where appropriate, and we operate under Patient Group Directions (PGDs) for specific treatments.
Appointments must be booked via our online booking calendar. Simply select the service you need, choose a suitable time, and confirm your appointment.
Yes! We offer both online and in-store consultations. Our pharmacist prescribers can assess your condition and recommend treatments through a secure online consultation, saving you time and hassle.
Once your consultation is complete, you can either collect your medication in-store or have it delivered to your home for convenience.
If a payment is required, we can send you a secure payment link, allowing you to pay online quickly and easily before receiving your treatment. Or, you can pay in store.
A Pharmacist Prescriber is a qualified pharmacist who can assess medical conditions, prescribe treatments, and issue prescriptions without needing a GP appointment. This allows for faster access to treatment.
PGDs allow our pharmacists to provide certain prescription-only medicines without a GP prescription. This means you can receive treatment for common conditions like weight loss, travel vaccinations, minor infections, and more, directly from our pharmacy.
No, you don’t need a referral. Our pharmacists are qualified to assess, prescribe, and dispense medications for a variety of conditions, meaning you can receive treatment quickly without seeing a GP.
Most medications can be dispensed immediately after your consultation if collected in-store. If you choose delivery, we aim to dispatch your medication within 24–48 hours, depending on delivery.
